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Grow Your Audience

Discover new audiences and deepen patron engagement.

On The Stage helps you reach new and existing ticket buyers via social media, emails, websites, offline, and beyond, with flexible tools built for one-person teams and established marketing departments.

WHAT SUCCESS LOOKS LIKE

Consistent cross-channel marketing that reaches new buyers.

Audience behaviors have changed, and getting someone’s attention takes more than flyers, bulletin boards, and generic email blasts - especially when audiences have so many entertainment options to choose from. On The Stage helps you reach new people where they are using true omni-channel marketing campaigns built using tools and automations that don’t require a marketing degree to operate.

  • Omni-channel Reach

    A single platform that helps you to reach ticket buyers using social media, email, your website, offline, and everywhere in between.

  • Automated Campaigns

    Replace manual campaigns to promote events with always-on campaigns that automatically promote new events as soon as they go live.

  • Frictionless Patron Experience

    An intuitive, mobile-friendly patron experience that makes it easy to discover, purchase, and manage orders from their phones.

MARKETING CHANNELS

Reach audiences everywhere.

On The Stage helps you reach new patrons across the channels where they're already spending time, without needing separate tools (or separate budgets) for each one.

Social Media

Automatic Posts

Automatically compose, schedule, and publish posts for every event directly to Facebook, Instagram, and X.

Email

Effective Campaigns

Engage your mailing list with automated always-on promotional campaigns, and build custom campaigns for any audience - using OTS or your favorite email tool.

Website

Sites that Convert

Sell tickets, promote events, and grow your mailing list from any website using a customizable widget, or use OTS to build mobile-friendly websites for events or your entire organization.

Discovery Platforms

Broad Distribution

Make your events visible on leading discovery platforms such as TodayTix, Viator, Groupon, and Attraction World.

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Offline

Direct Path to Sales

Generate unique QR codes for events that turn every flyer, poster, or program into a ticket link.

DATA ENRICHMENT

Reach your shadow audience.

Many people who are in the seat did not purchase the ticket themselves, creating a knowledge gap about who actually attended - and a shadow audience that you have no way to reach again. On The Stage solves this problem with Party Pass, which grows your patron database - and mailing list - by incentivizing everyone on a group order to share their email address.

  • Grow Your Contact List

    Party Party yields 2.59X average uplift on email addresses collected in a group order, meaning 100 group orders generates 259 new contacts rather than only 100.

  • Collect Pre-event Waivers

    Ask every individual on a group order to acknowledge your venue’s waiver during registration, eliminating the need for an iPad line at check-in.

  • Increase Repeat Visits

    Configure a reward once, such as a repeat-visit discount code, complimentary add-on, or a group completion bonus, and OTS generates unique promo codes, applies add-ons, and tracks redemptions automatically - no staff involvement required.

  • Improve Attribution Insights

    Every contact acquired through Party Pass is tagged with its source, giving you a more holistic view of contacts collected, marketing opt-in rates, promo code redemption, and attributed repeat-visit revenue.

Audience Retention

Deepen engagement with always-on campaigns.

Audience growth doesn’t just mean acquiring new patrons, it also means deepening engagement among those who have already attended. On The Stage automates ongoing audience engagement using Plays, which help to turn first-timers into repeat buyers, and consistent buyers into subscribers, members, and donors.

Turn first-timers into repeat patrons

Patrons who just attended for the first time get an automatic thank-you with a one-time incentive to come back, at the moment they're most likely to take it.

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Re-engage lapsed patrons

Define a window of time that defines "lapsed" for your organization, and qualifying patrons get a targeted return offer without anyone building a list.

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Convert repeat patrons into subscribers and members

Patrons who have attended multiple events automatically get asked if they'd like to upgrade to a subscription, membership, or both.

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Subscription and membership renewal reminders

Automatically invite current subscribers and members to renew on a timeline you choose, before you open renewals to anyone else.

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PATRON EXPERIENCE

Frictionless path to purchase.

An easy way to grow your audience is to stop losing the people who almost bought. Our mobile-first checkout flow is built to streamline the path to purchase and optimize conversion rates, while matching your organization’s look and feel.

Mobile-first Purchasing

Checkout in just a few taps, reducing friction and increasing conversion rates.

One-click Payment

Pay with one tap using Apple Pay or Google Pay.

Abandoned Cart Recovery

OTS automatically emails patrons who didn’t complete a sale - and successfully recovers nearly 25% of them.

White-labeled Checkout

Create a custom checkout experience that uses your brand identity, not ours, for a consistent and professional look.

Account-free Buying

Complete a purchase without needing to create or login to an account - simply enter an email address, and patron records are automatically updated or created in OTS.

Related Features

Unlock even more value using On The Stage.

EMAIL MARKETING

Build targeted campaigns that resonate with patrons.

Use native audience segments to build recurring and one-off email campaigns, using OTS or your favorite email tool.

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MARKETING AUTOMATION

Run automated always-on campaigns with Plays.

Create Plays in less than two minutes to reach new patrons, re-engage existing ones, promote events, solicit donations, and more.

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PATRON MANAGEMENT

Grow and maintain your patron database.

Manage patron records, access patron insights, and organize patrons into marketable lists such as households, segments, and groups.

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AUDIENCE SEGMENTS

Always reach the right people.

Use built-in segments - or create your own - that automatically organize patrons into marketable groups based on shared behaviors and characteristics, and that stay up to date over time.

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INTEGRATIONS

Connect with your other platforms.

Seamlessly sync On The Stage with your favorite social, marketing, and content management platforms to unlock even more value.

Explore →
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CUSTOMER QUOTES

How customers reach new audiences using On The Stage.