Last updated: 27 October 2020
1.INFORMATION WE COLLECT
A. INFORMATION YOU SUBMIT
We, and our vendors, may obtain personal information that you provide to us directly, for example, when you submit when you complete contact forms, sign up for marketing or informational newsletters, order tickets on the Service, make merchandise purchases, and submit donations. Personal information we collect may include your name, mailing and billing address, email address, and phone number.
If you submit the personal information of another person, you represent that you have obtained the authorization from that person to submit such personal information to us.
B. INFORMATION WE COLLECT AUTOMATICALLY
In addition to any personal information or other information that you choose to submit to the Service, we and our vendors (including content and analytics providers and advertising companies) may use a variety of cookies or tracking technologies that automatically or passively collect certain information whenever you visit or interact with the Service or one of our advertisements or other content elsewhere online. This type of usage information may include the browser you are using, your IP address or other unique identifier, search terms, your use of the Service (including clicks, movement, scrolling), the URL that referred you to our Service, all of the areas within our Service that you visit, anonymous traffic data, and the time of the visit.
We may combine certain automatically-collected information with other information we obtain about you, which may include data we obtain from third parties.
We or other parties may collect personal information about your online activities over time and across different websites when you use the Service.
Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites and online services, this Service is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit http://www.allaboutdnt.com/.
We may use third-party technology to collect and use data in connection with interest-based advertising. These third-party ad technology companies and advertisers may use, store, or access cookies, web beacons, and other storage technologies to collect or receive information from the Service and elsewhere on the Internet and use that information to provide advertising services to us, including interest-based advertising or advertisements targeted to your interests.
We may use certain third-party web analytics services, including Google Analytics, to help us understand and analyze how visitors use the Service and to serve ads on our behalf across the Internet. We may implement Google Analytics Advertising features such as dynamic remarketing, audience targeting, behavioral reporting, demographics and interests reporting, user segment analysis, device reporting, display advertising, and video ads reporting. We and our vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to deliver advertisements, create a profile of you, measure your interests, detect your demographics, detect your location, detect your device, and personalize content.
To find out more about how these third-party analytics services manage the privacy of information in conjunction with delivering ads online, and how to opt-out of information collection by these networks, please visit: http://www.youradchoices.com, http://www.aboutads.info/appchoices, or http://www.networkadvertising.org.
For more information on how Google Analytics uses data collected through the Service, visit: www.google.com/policies/privacy/partners/. To opt out of Google Analytics cookies, visit: http://www.google.com/settings/ads and https://tools.google.com/dlpage/gaoptout/.
Please note that we do not control how other parties manage their opt-out processes.
2. HOW WE USE THE INFORMATION WE COLLECT
We use your information for many purposes, such as to: (i) provide various products or services to you, including by processing your orders, refunds, and payments; (ii) analyze trends and conduct research about improving our products and services; (iii) provide support and respond to questions from customers and Service visitors; (iv) improve the Service, products, or services; (v) learn about customers’ needs; (vi) contact consumers for research, informational, and marketing purposes, including customizing our product recommendations to you based upon your information and purchases; (vii) track traffic patterns and Service usage; (viii) enable ticket ordering and provide customer service with respect to such orders; (ix) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts; (x) provide specific relevant marketing, promotional, or other information to you; (xi) address information security and/or privacy issues, network functioning, and troubleshooting; (xii) investigate claims and/or legal actions, violations of our policies and procedures, and compliance with relevant applicable laws and legal process; (xiii) comply with applicable laws, regulations, or legal process as well as industry standards and our company policies; or (xiv) prevent, investigate, identify, or take any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates our policies.
3. SHARING OF YOUR INFORMATION
We may share information we collect about you with our subsidiaries and affiliates.
From time to time we may enter into an arrangement with another company that is not owned by or affiliated with us to provide additional features on the Service. These arrangements may include business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). Any information, including personal information, that you provide on one of these co-branded pages may be shared with these partners. By participating in activities or providing your information on these co-branded pages, you consent to our providing your information to those partners. Separate privacy policies may apply to these partners’ uses of your personal information.
We may use vendors to help us operate our business and the Service, or administer activities on our behalf, such as accepting and fulfilling your ticket order, sending emails, serving advertisements, sweepstake administration, website maintenance, and customer service.
We may share your personal information in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction), including negotiations of such transactions.
Information, including personal information, may also be shared: (i) as permitted by law; (ii) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; or (iii) to enforce our policies, or to protect legal rights, property, or safety.
4. LINKS TO OTHER WEBSITES AND ONLINE SERVICES
The Service may contain links to, or features facilitated by, other websites or online services. For example, when you order tickets, our payment processing vendor may collect your personal information in order to fulfill your ticket order. We are not responsible for the privacy practices, advertising, products, or content of websites or online services that OTS does not control. Please note that other online services have their own privacy policies and OTS is not responsible or liable for these policies.
5. YOUR CHOICES
If you elected to receive marketing materials from us and prefer to no longer receive any marketing materials from us, you may opt out at any time by using the unsubscribe link located in our emails or by sending an email to stream[email protected].
6. CALIFORNIA RESIDENTS
We may from time to time elect to share certain “personal information” (as defined by California’s “Shine the Light” law) about you with third parties, including affiliates, for those third parties’ direct marketing purposes. Californians may obtain the categories of personal information shared and the names and addresses of third parties that received personal information for their direct marketing purposes during the previous calendar year. Californians may request this information by contacting us at stream[email protected] or by postal mail sent to: 254 West 54th St, 13th Floor, New York NY 10019
To make a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident, and provide your current California address to which we will send our response. Your inquiry must specify “California Shine The Light Request” in the subject line of the email or the first line of the letter, and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year.
7. INFORMATION FOR USERS OUTSIDE THE UNITED STATES
If you are visiting the Service from outside the United States, please be aware that OTS is based in the U.S. and the information we obtain through the Service will be transferred to, processed, and stored on our servers in the United States. The data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.
We maintain appropriate administrative, technical, and physical safeguards designed to help protect personal information collected or received through the Service. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Service.
9. QUESTIONS / CHANGES IN POLICY