Box Office Portal
Elevate your patron experience and streamline the arrival process, while empowering your Box Office team with an all-in-one tool
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OVERVIEW
Our all-in-one Box Office Portal professionalizes the Front-of-House experience for your patrons and streamlines your Box Office processes, resulting in a more efficient and elevated experience. With On The Stage (OTS) you can sell and redeem tickets and subscriptions at the door, easily refund or exchange tickets, process ticket donations, scan in patrons or quickly look up orders to make in-person customer interactions fast and effortless. Our real-time check-in counter helps you manage your curtain time and includes a full reporting suite with financials. Give your Front-of-House team everything they need, and more!
FEATURES
Create a customer-first, professional atmosphere and manage all your box office needs in one robust, yet easy-to-use portal
Flexible Ticket Options
Sell and process general admission, reserved, and comp tickets any time whether in person, online, or on the day of the event.
Order Management
Quickly look up orders, resend/reprint tickets, manage refunds, exchange/transfer tickets, or convert tickets to donations – all in one centralized portal.
Payment Options
Easily collect, manage, and process cash, check, and credit card sales as well as professional comps in one place.
Process Donations
Make it easy for your Front-of-House teams to take donations from patrons at the door and generate additional funding for your organization.
Empower Your Front-of-House Team
Our Box Office Portal requires little to no training and offers user-specific views to ensure the best experience for staff and volunteers.
Real-Time Reporting
Receive real-time reporting from purchase to check-in with no delay. Track arrivals and no-shows, while also adding and denoting back-office sales for Front-of-House staff, eliminating the need to close box office sales prior to curtain.
Sell and Redeem Subscriptions
Sell, upsell, and redeem subscription and flex pack ticket packages anytime, even on-site the night of your show.
Compatible with any iOS or Android device
Eliminate the need for several resources by using our all-in-one Box Office Portal that can be used on your existing devices.